Privacy Policy

At ME-Opinions, we are committed to protecting your privacy. This policy explains how we collect, use, share, and protect your data.

This Privacy Policy was last updated on July 10, 2025. We encourage you to review the following information carefully to understand how we collect, use, disclose, and safeguard your personal data.

The services referenced herein are provided by Market Expertise (ME Pune) Group Private Limited, through its official website, [www.market-expertise.com], and its web-based application titled Me-Opinions (collectively referred to as the “Platform”). Me-Opinions is a research and polling service operated by the Company, a private limited entity incorporated under the laws of India, having its registered office at Office No 201, The Chambers, Viman Nagar, Pune - 411014 Maharashtra, India. All references to 'we', 'us', 'our', or the 'Company' in this Privacy Policy shall be construed to mean Me-Opinions.

We appreciate your use of the Me-Opinions Platform and thank you for placing your trust in us. At Me-Opinions, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data. We review our privacy practices periodically and reserve the right to update this Policy at our discretion, without prior notice. Accordingly, users are advised to review this page regularly to stay informed of any modifications. This Privacy Policy should be read in conjunction with our Terms and Conditions and any other applicable policies.

As a responsible entity, Me-Opinions places the highest priority on the privacy of every individual who accesses or uses our Platform. We are committed to safeguarding all data collected from users and visitors through the application of advanced security technologies and adherence to recognized industry standards.

This Privacy Policy applies to both registered users and casual visitors of the Platform (collectively referred to as 'Users', 'You', or 'Participants'), and it covers information collected through cookies, caches, and similar technologies. The Policy explains how we collect, process, store, and share personal information, the security measures implemented to protect it, and the choices available to you in managing your data.

By voluntarily providing your personal information, you consent to receive research opportunities tailored to your interests, contribute to the enhancement of products and services, and potentially earn rewards for your participation.

If you have any questions or concerns regarding our data protection practices or this Privacy Policy, you may contact us at: help@me-opinions.com.

By accessing or using the Platform in any capacity, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You also consent to the collection, use, and disclosure of your personal information as described herein.

Please be assured that Me-Opinions does not engage in the sale or promotion of products or services through your personal data. Our sole intent is to understand your opinions regarding various products and services, your familiarity with them, and your usage patterns. No personal data is collected or used without your prior knowledge and explicit consent.

As a User of the Platform, you may receive invitations to participate in surveys hosted by various reputable and verified research partners. However, it is important to note that no third party—other than Me-Opinions—shall have access to your personally identifiable information, including but not limited to your email address.

We collect and use your personal data strictly to the extent necessary for the legitimate purpose of conducting research activities and managing panel operations. For instance, prior to becoming a panel member, you may be required to respond to a set of profiling questions. These responses enable us to send you survey invitations that are most relevant to your demographic and interests.

Additionally, we may request your address or contact details to facilitate the processing of monetary incentives or rewards, once you reach the predefined threshold in our points-based system. All such data collection and communication will be conducted in a manner that is proportionate, secure, and consistent with this Privacy Policy.

Please be advised that all marketing research studies conducted through the Me-Opinions Platform are carried out in accordance with established scientific and ethical research methodologies. We are committed to maintaining transparency and integrity in our interactions with Users. Accordingly, we assure you that we will not misrepresent the general purpose of any research activity, the intended use of the data collected, or the estimated time required to complete a given survey.

When Do We Collect Your Information:

We collect your personal information at the time you register or sign up on the Platform, as well as during any subsequent interaction you have with the Platform, including but not limited to participation in surveys, updates to your profile, or use of any features or services offered through the Platform.

What information do we collect?

Users have full discretion over the personal information they choose to share with us. You may voluntarily provide details such as your name, age, gender, postal code, telephone number, and residential address. Certain elements of this information may be securely stored by us. If you do not wish to share such information, you are advised to refrain from submitting it at any stage of your interaction with the Platform.

We utilize demographic and geographic data—such as your age, gender, and location—along with your survey responses to determine your eligibility for specific research studies. This helps ensure that survey invitations are relevant to your profile and reduces the likelihood of sending you surveys that do not apply to your interests or demographic.

Your contact details may also be used to notify you about appropriate survey opportunities. Upon completion of a survey, Users are awarded points as part of the Me-Opinion incentive system. We maintain records of survey invitations sent to you, those you have accepted, and those in which you have participated. This data is used solely for the purpose of administering rewards and managing your participation history.

Importantly, none of your survey responses are stored in a manner that links them to your personally identifiable information. Your answers are stored anonymously and are not traceable back to your name or profile. This ensures that your privacy and confidentiality are preserved at all times.

All personal data stored by us is securely maintained and can be transparently accessed through the 'My Account' section within the panel interface. You may review, monitor, and manage the information we hold about you at your discretion.

We may collect and process the following categories of personal and usage information, subject to your consent and applicable laws:

  • Personal Identification Details : Information such as your full name, email address, postal address, and telephone number, as provided by you during the process of registering as a user or member of the Platform, or when completing a user profile or submitting any forms on the Platform.
  • Rewards Program Submissions : Information that you upload or submit in relation to any incentive, loyalty, or rewards programs that we may offer from time to time (collectively referred to as “Rewards Programs”).
  • Health-Care-Related Research Data : Information you voluntarily provide in the context of market research studies focused on the healthcare industry, where applicable.
  • Authentication Credentials : Your account credentials, including login ID and password, where you use sign-in features associated with the Platform.
  • User Communications : Any communications you send to us, including but not limited to messages regarding technical support, complaints, queries, feedback, or other concerns related to the Platform.
  • Survey Responses : Information collected through your participation in surveys presented on the Platform, whether initiated by Me-Opinions or on behalf of authorized third-party research partners. Participation in such surveys is entirely voluntary.
  • Location Data : Real-time geographic location data, collected with your express permission, to enable location-based services such as tailored content, location-sensitive advertisements, or localized user experiences. This may also include the use of a unique device identifier to recognize your mobile device or browser upon return visits to the Platform.

All such data is collected for clearly stated and legitimate purposes, and in accordance with this Privacy Policy.

How do we Use your information?

We may use the personal information we collect from you for the following purposes, in accordance with applicable data protection laws:

  • To provide you with access to the Services and information available on or through the Platform, as requested by you;
  • To manage, operate, and administer your user account;
  • To audit downloads and usage of the Platform and associated data;
  • To enhance, personalize, and improve the design, content, and overall user experience of the Platform;
  • To identify and recognize repeat visitors to the Platform;
  • To perform analytics and research related to user demographics, interests, and behavior patterns;
  • To conduct surveys, polls, and other forms of market research aimed at improving our services and gaining insights;
  • To engage with healthcare professionals for market research purposes solely within the bounds of lawful, analytical activities and prevailing data protection legislation;
  • To verify the accuracy and quality of responses submitted in recent studies, strictly for quality assurance and research validation;
  • To maintain accurate and current records of your personal data, especially if you are a member of an ongoing research panel, community, or network;
  • To contact you regarding potential participation in research studies, based on our legitimate interest and only where your voluntary and informed consent is obtained prior to participation;
  • To administer fees, incentives, or rewards associated with your account;
  • To manage tax reporting and compliance obligations as required by law;
  • To comply with all applicable legal and regulatory requirements;
  • To respond to and resolve complaints, inquiries, or feedback you may submit;
  • To send you communications we believe may be of interest to you or that you have specifically requested, including updates about our Services or information from trusted third-party partners (such as merchants, publishers, or market research organizations), provided you have not opted out of receiving such communications.

Legal Basis for Processing Your Personal Data

Me-Opinions (referred to herein as "Opinionest") processes your personal data in accordance with applicable data protection laws and only where a valid legal basis exists. The legal grounds upon which we rely include the following:

  • Consent: We may process your personal data based on your explicit or implied consent. By voluntarily submitting your information or using our services, you acknowledge and consent to the collection and processing of your personal data for the specific purposes described in this Privacy Policy. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.
  • Contractual Necessity: Processing may be necessary for the performance of a contract to which you are a party, or to take pre-contractual steps at your request. For example, if you register for or participate in surveys or reward programs, we process your data to fulfill those obligations, manage your participation, and deliver any associated benefits or services.
  • Compliance with Legal Obligations: We may process your personal data where necessary to comply with legal and regulatory requirements. This may include maintaining records, conducting due diligence, responding to lawful requests by authorities, or fulfilling statutory obligations imposed by applicable laws, court orders, or government regulations.
  • Legitimate Interests: We may process your personal data where such processing is necessary for the purposes of our legitimate interests, provided such interests are not overridden by your fundamental rights and freedoms. These legitimate interests may include, but are not limited to, improving and optimizing our services, conducting internal research and analysis, enhancing security measures, maintaining platform integrity, and supporting business development activities. All such processing is subject to a careful assessment to ensure it is proportionate and respects your privacy rights.
  • Legitimate Interests of Third Parties: In certain cases, we may process personal data on behalf of third parties when such processing is required to serve their legitimate interests, and where it does not unduly infringe upon your privacy rights. For example, where we act as a data processor for our clients, we may process personal data to facilitate project management, survey distribution, or other legitimate business functions, strictly in accordance with contractual and legal requirements.

How We Store Your Information

We may utilize reputable third-party platforms and cloud-based servers—such as Microsoft Azure—for the storage, processing, and protection of your personal data. When such platforms are used, their respective terms of service and privacy policies shall also govern the handling of your information. For example, Microsoft Azure may store data within servers located in the user’s respective jurisdiction, thereby ensuring compliance with regional data protection regulations.

We take all commercially reasonable and legally required measures to ensure that your personal information remains secure and that your privacy rights are preserved, even when data is stored or processed through third-party service providers.

By submitting your information through the Platform, you expressly consent to the storage, processing, and/or transfer of your data in accordance with the terms of this Privacy Policy and the applicable policies of the third-party service providers we may engage

5. Your Rights

You have the right to access, edit, or delete your information. Contact us at support@me-opinion.com.

6. Cookies

We use cookies for better site experience and analytics. You can disable them in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an effective date.

8. Contact Us

For privacy-related inquiries, please contact our support team via email: support@me-opinion.com.